Overview
The complainant (Ms C) raised a number of concerns about the care and treatment, which she had received from Greater Glasgow and Clyde NHS Board (the Board) during the period April 2003 to October 2005.
Specific complaint and conclusion
The complaint which has been investigated is that the Board failed to provide reasonable care following Ms C's operation on 18 April 2003 (upheld).
Redress and recommendation
The Ombudsman has no recommendations to make on these issues because he is satisfied that the Board have made changes that address the concerns raised in this report.