Overview
The complainant (Mrs C) complained about parking restrictions proposed for introduction opposite her home. She also expressed her dissatisfaction at Scottish Borders Council (the Council)'s approach to reducing the impact of heavy goods vehicles entering and leaving commercial premises opposite her home.
Specific complaints and conclusions
The complaints which have been investigated are that the Council:
- (a) introduced excessive parking restrictions on X Street without justifiable reason (not upheld);and
- (b) acted unreasonably when deciding not to introduce protective bollards outside Mrs C's home (not upheld).
Redress and recommendations
The Ombudsman has no recommendations to make.