Overview
The complainant (Mr C) raised concerns regarding the orthopaedic treatment he received at Stirling Royal Infirmary (the Hospital). Mr C was involved in a motor cycle accident on 11 September 2007 and he sustained a fracture of his right tibia. He underwent an operation to treat this fracture on 12 September 2007 and he expressed concern with the standard of this surgical treatment.
Specific complaint and conclusion
The complaint which has been investigated is that a nail inserted in Mr C's right tibia was excessively long and resulted in Mr C suffering unnecessary pain and inconvenience (upheld).
Redress and recommendation
The Ombudsman recommends that the Board apologise to Mr C for the failings identified in this report.
The Board have accepted the recommendation and will act on it accordingly.