Today we laid 61 decisions before the Scottish Parliament.
Download the Ombudsman's overview (PDF, 287KB) or read it online (link is external).
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We have updated our Customer Service Standards and are looking for feedback from customers. Please fill out our survey here by 12 May 2025: https://forms.office.com/e/ZDpjibqe8r
Media enquiries can be made by email.
Updated: March 20, 2019