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Case ref:201804932
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Date:March 2020
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Body:Renfrewshire Health and Social Care Partnership
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Sector:Health and Social Care
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Outcome:Not upheld, no recommendations
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Subject:care in the community
Summary
Mr C complained that the partnership failed to take reasonable action regarding the installation of a ramp at his home, failed to provide him with reasonable support and failed to appoint him with a reasonable Self-Directed Support (SDS) budget to cover his needs.
We took independent advice from an occupational therapist and a social worker. We found that the partnership acted reasonably regarding the installation of the ramp at Mr C's home and that there was a reasonable level of communication with him about the installation of the ramp and the necessary planning approval required. We also considered that the partnership provided Mr C with reasonable support and the SDS budgets awarded to Mr C were reasonable.
We did not uphold Mr C's complaints.