Easter break office closure
We will be closed from 5pm Thursday 17 April 2025 until 10am Tuesday 22 April 2025. You can still submit your complaint via our online form but we will not respond until we reopen.
New Customer Service Standards
We have updated our Customer Service Standards and are looking for feedback from customers. Please fill out our survey here by 12 May 2025: https://forms.office.com/e/ZDpjibqe8r
Investigation Reports
| Report number | Organisation | Report Date | |
|---|---|---|---|
| 200802225 | Lothian NHS Board | January 2010 | View PDF |
| 200803152 | Greater Glasgow and Clyde NHS Board - Acute Services Division | January 2010 | View PDF |
| 200701396 | A Medical Practice, Lanarkshire NHS Board | December 2009 | View PDF |
| 200701716 | Tayside NHS Board | December 2009 | View PDF |
| 200702047 | Tayside NHS Board | December 2009 | View PDF |
| 200702821 | Tayside NHS Board | December 2009 | View PDF |
| 200703138 | Greater Glasgow and Clyde NHS Board | December 2009 | View PDF |
| 200800557 200800997 | Lothian NHS Board and A Medical Practice, Lothian NHS Board | December 2009 | View PDF |
| 200801134 | Lothian NHS Board | December 2009 | View PDF |
| 200803057 | Tayside NHS Board | December 2009 | View PDF |