Office closure
We will be closed on Monday 5 May 2025 for the public holiday. You can still submit complaints via our online form but we will not respond until we reopen.
New Customer Service Standards
We have updated our Customer Service Standards and are looking for feedback from customers. Please fill out our survey here by 12 May 2025: https://forms.office.com/e/ZDpjibqe8r
Investigation Reports
| Report number | Organisation | Report Date | |
|---|---|---|---|
| 200502631 | Fife Council | September 2007 | View PDF |
| 200502730 | Greater Glasgow and Clyde NHS Board | September 2007 | View PDF |
| 200502873 | The City of Edinburgh Council | September 2007 | View PDF |
| 200503079 | Argyll and Clyde NHS Board | September 2007 | View PDF |
| 200503152 | Argyll and Clyde NHS Board | September 2007 | View PDF |
| 200503572 | Scottish Executive | September 2007 | View PDF |
| 200600378 | Greater Glasgow and Clyde NHS Board | September 2007 | View PDF |
| 200600426 | The Highland Council | September 2007 | View PDF |
| 200600542 | Dundee City Council | September 2007 | View PDF |
| 200600619 | Ayrshire and Arran NHS Board | September 2007 | View PDF |