Easter break office closure
We will be closed from 5pm Thursday 17 April 2025 until 10am Tuesday 22 April 2025. You can still submit your complaint via our online form but we will not respond until we reopen.
New Customer Service Standards
We have updated our Customer Service Standards and are looking for feedback from customers. Please fill out our survey here by 12 May 2025: https://forms.office.com/e/ZDpjibqe8r
Investigation Reports
| Report number | Organisation | Report Date | |
|---|---|---|---|
| 200603161 | Renfrewshire Council | October 2007 | View PDF |
| 200603409 | Midlothian Council | October 2007 | View PDF |
| 200603413 | Falkirk Council | October 2007 | View PDF |
| 200603492 | VisitScotland | October 2007 | View PDF |
| 200604086 | Perth and Kinross Council | October 2007 | View PDF |
| 200500253 | North Lanarkshire Council | September 2007 | View PDF |
| 200501241 | The Highland Council | September 2007 | View PDF |
| 200501333 | A Medical Practice, Greater Glasgow and Clyde NHS Board | September 2007 | View PDF |
| 200502314 | Lothian NHS Board | September 2007 | View PDF |
| 200502631 | Fife Council | September 2007 | View PDF |