Easter break office closure
We will be closed from 5pm Thursday 17 April 2025 until 10am Tuesday 22 April 2025. You can still submit your complaint via our online form but we will not respond until we reopen.
New Customer Service Standards
We have updated our Customer Service Standards and are looking for feedback from customers. Please fill out our survey here by 12 May 2025: https://forms.office.com/e/ZDpjibqe8r
Investigation Reports
| Report number | Organisation | Report Date | |
|---|---|---|---|
| 200503379 | The Scottish Commission for the Regulation of Care | March 2007 | View PDF |
| 200503508 | Trust Housing Association Ltd | March 2007 | View PDF |
| 200503649 | Greater Glasgow and Clyde NHS Board | March 2007 | View PDF |
| 200503669 | Greater Glasgow and Clyde NHS Board | March 2007 | View PDF |
| 200600019 200601311 | Western Isles NHS Board | March 2007 | View PDF |
| 200600040 | Grampian NHS Board | March 2007 | View PDF |
| 200600318 | South Ayrshire Council | March 2007 | View PDF |
| 200600328 | The Robert Gordon University | March 2007 | View PDF |
| 200600510 | Fife Council | March 2007 | View PDF |
| 200600613 | Glasgow City Council | March 2007 | View PDF |