Easter break office closure
We will be closed from 5pm Thursday 17 April 2025 until 10am Tuesday 22 April 2025. You can still submit your complaint via our online form but we will not respond until we reopen.
New Customer Service Standards
We have updated our Customer Service Standards and are looking for feedback from customers. Please fill out our survey here by 12 May 2025: https://forms.office.com/e/ZDpjibqe8r
Investigation Reports
| Report number | Organisation | Report Date | |
|---|---|---|---|
| 200502249 | Dundee City Council | February 2007 | View PDF |
| 200502318 | North Ayrshire Council | February 2007 | View PDF |
| 200502633 | East Lothian Council | February 2007 | View PDF |
| 200502663 | Lanarkshire NHS Board | February 2007 | View PDF |
| 200502980 | Inverclyde Council | February 2007 | View PDF |
| 200503188 | Dumfries and Galloway NHS Board | February 2007 | View PDF |
| 200503264 | East Dunbartonshire Council | February 2007 | View PDF |
| 200503283 | Tayside NHS Board | February 2007 | View PDF |
| 200503520 | Tayside NHS Board | February 2007 | View PDF |
| 200503682 | The Highland Council | February 2007 | View PDF |