Easter break office closure
We will be closed from 5pm Thursday 17 April 2025 until 10am Tuesday 22 April 2025. You can still submit your complaint via our online form but we will not respond until we reopen.
New Customer Service Standards
We have updated our Customer Service Standards and are looking for feedback from customers. Please fill out our survey here by 12 May 2025: https://forms.office.com/e/ZDpjibqe8r
Investigation Reports
| Report number | Organisation | Report Date | |
|---|---|---|---|
| 201100469 | Ayrshire and Arran NHS Board | May 2012 | View PDF |
| 200904100 | The Golden Jubilee National Hospital | April 2012 | View PDF |
| 201004658 | Lanarkshire NHS Board | April 2012 | View PDF |
| 201004742 | Highland NHS Board | April 2012 | View PDF |
| 201100109 | Fife NHS Board | April 2012 | View PDF |
| 201101255 | Greater Glasgow and Clyde NHS Board - Acute Services Division | April 2012 | View PDF |
| 201101426 | Grampian NHS Board | April 2012 | View PDF |
| 201002157 | Midlothian Council | March 2012 | View PDF |
| 201004897 | Fife Council | March 2012 | View PDF |
| 201100385 | A Medical Practice, Forth Valley NHS Board | March 2012 | View PDF |