Easter break office closure
We will be closed from 5pm Thursday 17 April 2025 until 10am Tuesday 22 April 2025. You can still submit your complaint via our online form but we will not respond until we reopen.
New Customer Service Standards
We have updated our Customer Service Standards and are looking for feedback from customers. Please fill out our survey here by 12 May 2025: https://forms.office.com/e/ZDpjibqe8r
Investigation Reports
| Report number | Organisation | Report Date | |
|---|---|---|---|
| 201101474 | Fife NHS Board | March 2012 | View PDF |
| 201003214 | A Medical Practice, Lothian NHS Board | February 2012 | View PDF |
| 201003976 | Greater Glasgow and Clyde NHS Board | February 2012 | View PDF |
| 201004092 | A Medical Practice, Lothian NHS Board | February 2012 | View PDF |
| 201101334 | Borders NHS Board | February 2012 | View PDF |
| 201002075 | A Medical Practice, Forth Valley NHS Board | January 2012 | View PDF |
| 201003402 | Fife NHS Board | January 2012 | View PDF |
| 201003696 | Greater Glasgow and Clyde NHS Board | January 2012 | View PDF |
| 201100257 | Grampian NHS Board | January 2012 | View PDF |
| 201003198 | The Robert Gordon University | December 2011 | View PDF |