Easter break office closure
We will be closed from 5pm Thursday 17 April 2025 until 10am Tuesday 22 April 2025. You can still submit your complaint via our online form but we will not respond until we reopen.
New Customer Service Standards
We have updated our Customer Service Standards and are looking for feedback from customers. Please fill out our survey here by 12 May 2025: https://forms.office.com/e/ZDpjibqe8r
Investigation Reports
| Report number | Organisation | Report Date | |
|---|---|---|---|
| 200700845 | Forth Valley NHS Board | February 2008 | View PDF |
| 200700972 | A Medical Practice, Fife NHS Board | February 2008 | View PDF |
| 200500226 | East Renfrewshire Council | January 2008 | View PDF |
| 200500394 | East Lothian Council | January 2008 | View PDF |
| 200500816 | Greater Glasgow and Clyde NHS Board | January 2008 | View PDF |
| 200500865 | Renfrewshire Council | January 2008 | View PDF |
| 200501013 | Glasgow City Council | January 2008 | View PDF |
| 200501601 | The State Hospitals Board for Scotland | January 2008 | View PDF |
| 200501640 | Fife Council | January 2008 | View PDF |
| 200501744 | Western Isles NHS Board | January 2008 | View PDF |