Easter break office closure
We will be closed from 5pm Thursday 17 April 2025 until 10am Tuesday 22 April 2025. You can still submit your complaint via our online form but we will not respond until we reopen.
New Customer Service Standards
We have updated our Customer Service Standards and are looking for feedback from customers. Please fill out our survey here by 12 May 2025: https://forms.office.com/e/ZDpjibqe8r
Investigation Reports
| Report number | Organisation | Report Date | |
|---|---|---|---|
| 200700996 | Orkney Islands Council | January 2008 | View PDF |
| 200701715 | A Medical Practice, Grampian NHS Board | January 2008 | View PDF |
| 200400363 200400840 | Scottish Borders Council and Scottish Government Education and Training Directorate | December 2007 | View PDF |
| 200402036 200402211 | Dundee City Council | December 2007 | View PDF |
| 200500263 | The City of Edinburgh Council | December 2007 | View PDF |
| 200500739 200500763 | The City of Edinburgh Council and Historic Scotland | December 2007 | View PDF |
| 200500791 | Falkirk Council | December 2007 | View PDF |
| 200501189 | Lothian NHS Board | December 2007 | View PDF |
| 200501215 | Aberdeen City Council | December 2007 | View PDF |
| 200501352 | Greater Glasgow and Clyde NHS Board | December 2007 | View PDF |