Easter break office closure
We will be closed from 5pm Thursday 17 April 2025 until 10am Tuesday 22 April 2025. You can still submit your complaint via our online form but we will not respond until we reopen.
New Customer Service Standards
We have updated our Customer Service Standards and are looking for feedback from customers. Please fill out our survey here by 12 May 2025: https://forms.office.com/e/ZDpjibqe8r
Investigation Reports
| Report number | Organisation | Report Date | |
|---|---|---|---|
| 200602414 | Student Awards Agency for Scotland | June 2007 | View PDF |
| 200400549 | South Lanarkshire Council | May 2007 | View PDF |
| 200401189 | Highlands and Islands Enterprise | May 2007 | View PDF |
| 200401686 | Lanarkshire NHS Board | May 2007 | View PDF |
| 200401691 | East Ayrshire Council | May 2007 | View PDF |
| 200401727 | Shetland Islands Council | May 2007 | View PDF |
| 200402093 200500680 | Perth and Kinross Council | May 2007 | View PDF |
| 200402197 | The City of Edinburgh Council | May 2007 | View PDF |
| 200402199 | Greater Glasgow and Clyde NHS Board | May 2007 | View PDF |
| 200500179 200602372 | An Orthodontic Practice, Greater Glasgow and Clyde Board and NHS National Services Scotland | May 2007 | View PDF |