Easter break office closure
We will be closed from 5pm Thursday 17 April 2025 until 10am Tuesday 22 April 2025. You can still submit your complaint via our online form but we will not respond until we reopen.
New Customer Service Standards
We have updated our Customer Service Standards and are looking for feedback from customers. Please fill out our survey here by 12 May 2025: https://forms.office.com/e/ZDpjibqe8r
Investigation Reports
| Report number | Organisation | Report Date | |
|---|---|---|---|
| 200602086 | A Medical Practice, Lothian NHS Board | July 2007 | View PDF |
| 200602165 | Greater Glasgow and Clyde NHS Board | July 2007 | View PDF |
| 200602579 | Tayside NHS Board | July 2007 | View PDF |
| TS0106_03 | Greater Glasgow and Clyde NHS Board | July 2007 | View PDF |
| 200500176 | East Lothian Council | June 2007 | View PDF |
| 200500228 | Greater Glasgow and Clyde NHS Board | June 2007 | View PDF |
| 200500505 200500510 | Scottish Ambulance Service and Greater Glasgow and Clyde NHS Board | June 2007 | View PDF |
| 200500770 | East Ayrshire Council | June 2007 | View PDF |
| 200500993 | Lanarkshire NHS Board | June 2007 | View PDF |
| 200501504 | Fife NHS Board | June 2007 | View PDF |