Easter break office closure
We will be closed from 5pm Thursday 17 April 2025 until 10am Tuesday 22 April 2025. You can still submit your complaint via our online form but we will not respond until we reopen.
New Customer Service Standards
We have updated our Customer Service Standards and are looking for feedback from customers. Please fill out our survey here by 12 May 2025: https://forms.office.com/e/ZDpjibqe8r
Investigation Reports
| Report number | Organisation | Report Date | |
|---|---|---|---|
| 200501579 | Greater Glasgow and Clyde NHS Board | June 2007 | View PDF |
| 200501582 200501993 | Grampian NHS Board and Highland NHS Board | June 2007 | View PDF |
| 200501643 | Lothian NHS Board | June 2007 | View PDF |
| 200501752 | The City of Edinburgh Council | June 2007 | View PDF |
| 200502320 | Glasgow City Council | June 2007 | View PDF |
| 200502326 | Dumfries and Galloway | June 2007 | View PDF |
| 200502372 | Scottish Legal Aid Board | June 2007 | View PDF |
| 200502443 | Lothian NHS Board | June 2007 | View PDF |
| 200502634 | Fife NHS Board | June 2007 | View PDF |
| 200503141 | The City of Edinburgh Council | June 2007 | View PDF |