Easter break office closure
We will be closed from 5pm Thursday 17 April 2025 until 10am Tuesday 22 April 2025. You can still submit your complaint via our online form but we will not respond until we reopen.
New Customer Service Standards
We have updated our Customer Service Standards and are looking for feedback from customers. Please fill out our survey here by 12 May 2025: https://forms.office.com/e/ZDpjibqe8r
Investigation Reports
| Report number | Organisation | Report Date | |
|---|---|---|---|
| 201002391 | Greater Glasgow and Clyde NHS Board - Acute Services Division | June 2011 | View PDF |
| 201002521 | Scottish Prison Service | June 2011 | View PDF |
| 201002641 | Greater Glasgow and Clyde NHS Board | June 2011 | View PDF |
| 200901107 | Scottish Ambulance Service | May 2011 | View PDF |
| 200903956 | Greater Glasgow and Clyde NHS Board | May 2011 | View PDF |
| 200904350 | Forth Valley NHS Board | May 2011 | View PDF |
| 201000102 201001848 | Borders NHS Board Lothian NHS Board | May 2011 | View PDF |
| 201000108 | Borders NHS Board | May 2011 | View PDF |
| 201001180 | Ayrshire and Arran NHS Board | May 2011 | View PDF |
| 200904481 | Fife NHS Board | March 2011 | View PDF |