Easter break office closure
We will be closed from 5pm Thursday 17 April 2025 until 10am Tuesday 22 April 2025. You can still submit your complaint via our online form but we will not respond until we reopen.
New Customer Service Standards
We have updated our Customer Service Standards and are looking for feedback from customers. Please fill out our survey here by 12 May 2025: https://forms.office.com/e/ZDpjibqe8r
Investigation Reports
| Report number | Organisation | Report Date | |
|---|---|---|---|
| 200904955 | Argyll and Bute Council | December 2010 | View PDF |
| 200905042 | East Lothian Council | December 2010 | View PDF |
| 200905049 | South Lanarkshire Council | December 2010 | View PDF |
| 201001372 | Scottish Ambulance Service | December 2010 | View PDF |
| 200801977 | University of Dundee | November 2010 | View PDF |
| 200903486 | East Lothian Council | November 2010 | View PDF |
| 200905003 | East Renfrewshire Council | November 2010 | View PDF |
| 200900692 | Tayside NHS Board | October 2010 | View PDF |
| 200901153 | Dumfries and Galloway Council | September 2010 | View PDF |
| 200901459 | Lothian NHS Board | September 2010 | View PDF |