Easter break office closure
We will be closed from 5pm Thursday 17 April 2025 until 10am Tuesday 22 April 2025. You can still submit your complaint via our online form but we will not respond until we reopen.
New Customer Service Standards
We have updated our Customer Service Standards and are looking for feedback from customers. Please fill out our survey here by 12 May 2025: https://forms.office.com/e/ZDpjibqe8r
Investigation Reports
| Report number | Organisation | Report Date | |
|---|---|---|---|
| 200701693 | Greater Glasgow and Clyde NHS Board | October 2009 | View PDF |
| 200701741 | Comhairle nan Eilean Siar | October 2009 | View PDF |
| 200703108 | Lothian NHS Board | October 2009 | View PDF |
| 200800888 200800890 | North Lanarkshire Council | October 2009 | View PDF |
| 200801237 | Greater Glasgow and Clyde NHS Board - Acute Services Division | October 2009 | View PDF |
| 200801939 | Queen Margaret University | October 2009 | View PDF |
| 200802430 | Greater Glasgow and Clyde NHS Board | October 2009 | View PDF |
| 200602375 | The Highland Council | September 2009 | View PDF |
| 200602756 | Aberdeen City Council | September 2009 | View PDF |
| 200700760 | University of Glasgow | September 2009 | View PDF |