Easter break office closure
We will be closed from 5pm Thursday 17 April 2025 until 10am Tuesday 22 April 2025. You can still submit your complaint via our online form but we will not respond until we reopen.
New Customer Service Standards
We have updated our Customer Service Standards and are looking for feedback from customers. Please fill out our survey here by 12 May 2025: https://forms.office.com/e/ZDpjibqe8r
Investigation Reports
| Report number | Organisation | Report Date | |
|---|---|---|---|
| 200800569 | Greater Glasgow and Clyde NHS Board - Acute Services Division | November 2009 | View PDF |
| 200800711 | Perth and Kinross Council | November 2009 | View PDF |
| 200801344 | The City of Edinburgh Council | November 2009 | View PDF |
| 200801379 | Ayrshire and Arran NHS Board | November 2009 | View PDF |
| 200801457 | Ayrshire and Arran NHS Board | November 2009 | View PDF |
| 200802262 200900284 | A Medical Practice, Fife NHS Board and Fife NHS Board | November 2009 | View PDF |
| 200802345 | Tayside NHS Board | November 2009 | View PDF |
| 200802376 | Highland NHS Board | November 2009 | View PDF |
| 200602310 | Glasgow Caledonian University | October 2009 | View PDF |
| 200700438 200800535 | NHS 24 and Greater Glasgow and Clyde NHS Board - Acute Services Division | October 2009 | View PDF |