Easter break office closure
We will be closed from 5pm Thursday 17 April 2025 until 10am Tuesday 22 April 2025. You can still submit your complaint via our online form but we will not respond until we reopen.
New Customer Service Standards
We have updated our Customer Service Standards and are looking for feedback from customers. Please fill out our survey here by 12 May 2025: https://forms.office.com/e/ZDpjibqe8r
Investigation Reports
| Report number | Organisation | Report Date | |
|---|---|---|---|
| 200800277 | Scottish Government Housing and Regeneration Directorate | July 2009 | View PDF |
| 200800720 | Greater Glasgow and Clyde NHS Board | July 2009 | View PDF |
| 200800803 | West Lothian Council | July 2009 | View PDF |
| 200801921 | Fife NHS Board | July 2009 | View PDF |
| 200801931 | Perth and Kinross Council | July 2009 | View PDF |
| 200801970 | Fife Council | July 2009 | View PDF |
| 200502695 | North Lanarkshire Council | June 2009 | View PDF |
| 200601045 | Dundee City Council | June 2009 | View PDF |
| 200602628 | Aberdeenshire Council | June 2009 | View PDF |
| 200602882 | Aberdeen City Council | June 2009 | View PDF |