Easter break office closure
We will be closed from 5pm Thursday 17 April 2025 until 10am Tuesday 22 April 2025. You can still submit your complaint via our online form but we will not respond until we reopen.
New Customer Service Standards
We have updated our Customer Service Standards and are looking for feedback from customers. Please fill out our survey here by 12 May 2025: https://forms.office.com/e/ZDpjibqe8r
Investigation Reports
| Report number | Organisation | Report Date | |
|---|---|---|---|
| 200800508 | Tayside NHS Board | August 2009 | View PDF |
| 200800537 | East Lothian Council | August 2009 | View PDF |
| 200800634 | Greater Glasgow and Clyde NHS Board | August 2009 | View PDF |
| 200800761 | A Medical Practice, Highland NHS Board | August 2009 | View PDF |
| 200801842 | Greater Glasgow and Clyde NHS Board | August 2009 | View PDF |
| 200802060 | The City of Edinburgh Council | August 2009 | View PDF |
| 200802077 | The City of Edinburgh Council | August 2009 | View PDF |
| 200502604 | Falkirk Council | July 2009 | View PDF |
| 200503048 | Greater Glasgow and Clyde NHS Board | July 2009 | View PDF |
| 200503618 | Falkirk Council | July 2009 | View PDF |