Easter break office closure
We will be closed from 5pm Thursday 17 April 2025 until 10am Tuesday 22 April 2025. You can still submit your complaint via our online form but we will not respond until we reopen.
New Customer Service Standards
We have updated our Customer Service Standards and are looking for feedback from customers. Please fill out our survey here by 12 May 2025: https://forms.office.com/e/ZDpjibqe8r
Investigation Reports
| Report number | Organisation | Report Date | |
|---|---|---|---|
| 200602043 | The Scottish Commission for the Regulation of Care | October 2008 | View PDF |
| 200602205 | Greater Glasgow and Clyde NHS Board | October 2008 | View PDF |
| 200700100 | South Ayrshire Council | October 2008 | View PDF |
| 200700634 | Lothian NHS Board | October 2008 | View PDF |
| 200700989 | Aberdeenshire Council | October 2008 | View PDF |
| 200501574 | University of Glasgow | September 2008 | View PDF |
| 200502776 | Renfrewshire Council | September 2008 | View PDF |
| 200600637 | Fife NHS Board | September 2008 | View PDF |
| 200602079 | Scottish Borders Council | September 2008 | View PDF |
| 200700033 | Greater Glasgow and Clyde NHS Board | September 2008 | View PDF |