Easter break office closure
We will be closed from 5pm Thursday 17 April 2025 until 10am Tuesday 22 April 2025. You can still submit your complaint via our online form but we will not respond until we reopen.
New Customer Service Standards
We have updated our Customer Service Standards and are looking for feedback from customers. Please fill out our survey here by 12 May 2025: https://forms.office.com/e/ZDpjibqe8r
Investigation Reports
| Report number | Organisation | Report Date | |
|---|---|---|---|
| 200703152 | North Ayrshire Council | December 2008 | View PDF |
| 200601144 | Fife NHS Board | November 2008 | View PDF |
| 200602790 | Perth and Kinross Council | November 2008 | View PDF |
| 200603296 | Fife Council | November 2008 | View PDF |
| 200603334 | Perth and Kinross Council | November 2008 | View PDF |
| 200603419 | Lothian NHS Board | November 2008 | View PDF |
| 200603520 | University of Glasgow | November 2008 | View PDF |
| 200603874 200701920 | A Medical Practice, Fife NHS Board and Fife NHS Board | November 2008 | View PDF |
| 200700696 | Student Awards Agency for Scotland | November 2008 | View PDF |
| 200703087 | Lanarkshire NHS Board | November 2008 | View PDF |