Easter break office closure
We will be closed from 5pm Thursday 17 April 2025 until 10am Tuesday 22 April 2025. You can still submit your complaint via our online form but we will not respond until we reopen.
New Customer Service Standards
We have updated our Customer Service Standards and are looking for feedback from customers. Please fill out our survey here by 12 May 2025: https://forms.office.com/e/ZDpjibqe8r
Investigation Reports
| Report number | Organisation | Report Date | |
|---|---|---|---|
| 200700656 | North Lanarkshire Council | January 2009 | View PDF |
| 200701327 | Renfrewshire Council | January 2009 | View PDF |
| 200703044 | Western Isles NHS Board | January 2009 | View PDF |
| 200801411 | A Medical Practice, Fife NHS Board | January 2009 | View PDF |
| 200501473 | University of Glasgow | December 2008 | View PDF |
| 200503543 | The Moray Council | December 2008 | View PDF |
| 200601561 | Scottish Borders Council | December 2008 | View PDF |
| 200700254 | The Robert Gordon University | December 2008 | View PDF |
| 200700814 | Greater Glasgow and Clyde NHS Board | December 2008 | View PDF |
| 200702044 | Police Complaints Commissioner for Scotland | December 2008 | View PDF |