Easter break office closure
We will be closed from 5pm Thursday 17 April 2025 until 10am Tuesday 22 April 2025. You can still submit your complaint via our online form but we will not respond until we reopen.
New Customer Service Standards
We have updated our Customer Service Standards and are looking for feedback from customers. Please fill out our survey here by 12 May 2025: https://forms.office.com/e/ZDpjibqe8r
Investigation Reports
| Report number | Organisation | Report Date | |
|---|---|---|---|
| 200602811 | Tayside NHS Board | April 2008 | View PDF |
| 200603082 | Tayside NHS Board | April 2008 | View PDF |
| 200603125 | South Lanarkshire Council | April 2008 | View PDF |
| 200603138 200603250 | Lothian NHS Board and A Medical Practice, Lothian NHS Board | April 2008 | View PDF |
| 200603184 | Fife Council | April 2008 | View PDF |
| 200603455 | Ayrshire and Arran NHS Board | April 2008 | View PDF |
| 200603584 200603889 | The Highland Council | April 2008 | View PDF |
| 200603801 | Greater Glasgow and Clyde NHS Board - Acute Services Division | April 2008 | View PDF |
| 200700150 | Cairn Housing Association Ltd | April 2008 | View PDF |
| 200700720 | Lothian NHS Board | April 2008 | View PDF |