Easter break office closure
We will be closed from 5pm Thursday 17 April 2025 until 10am Tuesday 22 April 2025. You can still submit your complaint via our online form but we will not respond until we reopen.
New Customer Service Standards
We have updated our Customer Service Standards and are looking for feedback from customers. Please fill out our survey here by 12 May 2025: https://forms.office.com/e/ZDpjibqe8r
Investigation Reports
| Report number | Organisation | Report Date | |
|---|---|---|---|
| 200503539 | West Lothian Council | April 2008 | View PDF |
| 200600058 | Fife Council | April 2008 | View PDF |
| 200600124 | University of Glasgow | April 2008 | View PDF |
| 200600514 200800120 | Tayside NHS Board and A Medical Practice, Tayside NHS Board | April 2008 | View PDF |
| 200600929 | Viewpoint Housing Assocation Ltd | April 2008 | View PDF |
| 200601244 | Lothian NHS Board | April 2008 | View PDF |
| 200601252 | East Lothian Council | April 2008 | View PDF |
| 200601742 | Clydesdale Housing Association | April 2008 | View PDF |
| 200602228 | South Lanarkshire Council | April 2008 | View PDF |
| 200602270 | Clackmannanshire Council | April 2008 | View PDF |