Easter break office closure
We will be closed from 5pm Thursday 17 April 2025 until 10am Tuesday 22 April 2025. You can still submit your complaint via our online form but we will not respond until we reopen.
New Customer Service Standards
We have updated our Customer Service Standards and are looking for feedback from customers. Please fill out our survey here by 12 May 2025: https://forms.office.com/e/ZDpjibqe8r
Investigation Reports
| Report number | Organisation | Report Date | |
|---|---|---|---|
| 200600528 | Scottish Government Health Directorate | April 2009 | View PDF |
| 200600740 200701011 | A Medical Practice, Greater Glasgow and Clyde NHS Board and Greater Glasgow and Clyde NHS Board | April 2009 | View PDF |
| 200601436 200800094 | Shetland NHS Board and Scottish Ambulance Service | April 2009 | View PDF |
| 200601783 | West Lothian Council | April 2009 | View PDF |
| 200602412 | Forth Valley NHS Board | April 2009 | View PDF |
| 200603044 200700888 | Forth Valley NHS Board and a Medical Practice, Forth Valley NHS Board | April 2009 | View PDF |
| 200700058 | West Dunbartonshire Council | April 2009 | View PDF |
| 200701701 | Forth Valley NHS Board | April 2009 | View PDF |
| 200701713 | Hillcrest Housing Association Ltd | April 2009 | View PDF |
| 200800128 | Greater Glasgow and Clyde NHS Board | April 2009 | View PDF |