Easter break office closure
We will be closed from 5pm Thursday 17 April 2025 until 10am Tuesday 22 April 2025. You can still submit your complaint via our online form but we will not respond until we reopen.
New Customer Service Standards
We have updated our Customer Service Standards and are looking for feedback from customers. Please fill out our survey here by 12 May 2025: https://forms.office.com/e/ZDpjibqe8r
Investigation Reports
| Report number | Organisation | Report Date | |
|---|---|---|---|
| 200501303 | Greater Glasgow and Clyde NHS Board | March 2009 | View PDF |
| 200602104 | Dumfries and Galloway Council | March 2009 | View PDF |
| 200602930 | Forth Valley NHS Board | March 2009 | View PDF |
| 200603518 | Glasgow City Council | March 2009 | View PDF |
| 200700075 | Fife NHS Board | March 2009 | View PDF |
| 200800093 | A Medical Practice, Lothian NHS Board | March 2009 | View PDF |
| 200800100 | The City of Edinburgh Council | March 2009 | View PDF |
| TH0024_04 | Crofters Commission | March 2009 | View PDF |
| 200500267 | Greater Glasgow and Clyde NHS Board | February 2009 | View PDF |
| 200502409 200503071 | Fife Council, Directorate for Planning and Environmental Appeals | February 2009 | View PDF |