Easter break office closure
We will be closed from 5pm Thursday 17 April 2025 until 10am Tuesday 22 April 2025. You can still submit your complaint via our online form but we will not respond until we reopen.
New Customer Service Standards
We have updated our Customer Service Standards and are looking for feedback from customers. Please fill out our survey here by 12 May 2025: https://forms.office.com/e/ZDpjibqe8r
Investigation Reports
| Report number | Organisation | Report Date | |
|---|---|---|---|
| 200601576 | Lanarkshire NHS Board | November 2007 | View PDF |
| 200601593 | Stirling Council | November 2007 | View PDF |
| 200601843 | South Lanarkshire Council | November 2007 | View PDF |
| 200601998 | A Medical Practice, Lanarkshire NHS Board | November 2007 | View PDF |
| 200602514 | West Dunbartonshire Council | November 2007 | View PDF |
| 200602521 | Ayrshire and Arran NHS Board | November 2007 | View PDF |
| 200602829 | A GP, Highland NHS Board | November 2007 | View PDF |
| 200603030 | Lothian NHS Board | November 2007 | View PDF |
| 200603087 | East Lothian Council | November 2007 | View PDF |
| 200603238 | Perth and Kinross Council | November 2007 | View PDF |