Easter break office closure
We will be closed from 5pm Thursday 17 April 2025 until 10am Tuesday 22 April 2025. You can still submit your complaint via our online form but we will not respond until we reopen.
New Customer Service Standards
We have updated our Customer Service Standards and are looking for feedback from customers. Please fill out our survey here by 12 May 2025: https://forms.office.com/e/ZDpjibqe8r
Investigation Reports
| Report number | Organisation | Report Date | |
|---|---|---|---|
| 200501786 | Greater Glasgow and Clyde NHS Board | November 2006 | View PDF |
| 200502055 | South Lanarkshire Council | November 2006 | View PDF |
| 200502508 | The Highland Council | November 2006 | View PDF |
| 200502537 | Grampian NHS Board | November 2006 | View PDF |
| 200502707 | Govanhill Housing Ltd | November 2006 | View PDF |
| 200502721 | Lanarkshire NHS Board | November 2006 | View PDF |
| 200503036 | Fife Council | November 2006 | View PDF |
| 200503098 | Loch Lomond and The Trossachs National Park Authority | November 2006 | View PDF |
| 200503492 | The City of Edinburgh Council | November 2006 | View PDF |
| 200503536 | The Scottish Commission for the Regulation of Care | November 2006 | View PDF |