Easter break office closure
We will be closed from 5pm Thursday 17 April 2025 until 10am Tuesday 22 April 2025. You can still submit your complaint via our online form but we will not respond until we reopen.
New Customer Service Standards
We have updated our Customer Service Standards and are looking for feedback from customers. Please fill out our survey here by 12 May 2025: https://forms.office.com/e/ZDpjibqe8r
Investigation Reports
| Report number | Organisation | Report Date | |
|---|---|---|---|
| 200503550 | Ayrshire and Arran NHS Board | November 2006 | View PDF |
| 200503641 | Stirling Council | November 2006 | View PDF |
| 200600047 | Glasgow Housing Association Ltd | November 2006 | View PDF |
| 200600182 | Medical Practice, Western Isles NHS Board | November 2006 | View PDF |
| W021313 | Perth and Kinross Council | November 2006 | View PDF |
| 200400116 | The City of Edinburgh Council | October 2006 | View PDF |
| 200400434 | North Ayrshire Council | October 2006 | View PDF |
| 200401563 200500141 | South Lanarkshire Council | October 2006 | View PDF |
| 200401690 | Fife Council | October 2006 | View PDF |
| 200401921 | South Lanarkshire Council | October 2006 | View PDF |