Easter break office closure
We will be closed from 5pm Thursday 17 April 2025 until 10am Tuesday 22 April 2025. You can still submit your complaint via our online form but we will not respond until we reopen.
New Customer Service Standards
We have updated our Customer Service Standards and are looking for feedback from customers. Please fill out our survey here by 12 May 2025: https://forms.office.com/e/ZDpjibqe8r
Investigation Reports
| Report number | Organisation | Report Date | |
|---|---|---|---|
| 200800963 | A Dentist, Lothian NHS Board | June 2009 | View PDF |
| 200600993 | East Dunbartonshire Council | May 2009 | View PDF |
| 200601182 | Dumfries and Galloway Council | May 2009 | View PDF |
| 200602445 | Ark Housing Association Ltd | May 2009 | View PDF |
| 200702097 | North Ayrshire Council | May 2009 | View PDF |
| 200702891 | Renfrewshire Council | May 2009 | View PDF |
| 200801545 | Grampian NHS Board | May 2009 | View PDF |
| 200801890 | South Lanarkshire Council | May 2009 | View PDF |
| 200802067 | Grampian NHS Board | May 2009 | View PDF |
| 200502797 | Lanarkshire NHS Board | April 2009 | View PDF |